We're now sharing regular security queue times - how it works and where to find update

In this section:

This article was first published on June 2. For the most up to date information visit the following web page:

Security queue times: improvement to operation means we're changing the way we do our updates - click here

While airports are busy environments, and some queues are inevitable, we're doing everything we can to ensure these are kept to a minimum.

We've recruited new staff, we're training existing staff so they can step in to help, and we're telling passengers how to be best prepared so when they arrive at the front of the queue things are as as quick and seamless as can be.

We've been using this very website to share blog posts on the following:

It's all about trying to make sure people have got all the information they need, and there are no surprises when they get here.

So with all that in mind we're going to be doing something new on our social media channels - live security time updates.

How will this work?

We're going to be sharing four updates on our social media channels each day, and these will go out at regular intervals when we're expecting the airport to be busy.

The first update will be at 0500 - specifically for those morning passengers who are up bright and early - followed by further updates at 0900, 1300 and 1700.

The queue time posted to Facebook and Twitter will be measured from the time it takes from a person to join the back of the queue and get through security and out the other side into World Duty Free.

This is different to the tracker which appears on our website - this measures the queue time inside the security hall once passengers have passed through the e-gate.

It's important to note that while the information is accurate at the time of posting, queue times can change quickly. Best use the information as a guide.

Security team member

Why are we doing this?

We're regularly asked by passengers how long security queue times are and we're not surprised by that. People want to know how long it's going to take to get through the airport, and we think they should know. We appreciate how important it is to be open and transparent.

Knowing how long they're likely to spend in line at security will help passengers best prepare for their journey through the airport.

One thing to keep in mind is that these queue times are for security only and not for check-in or passport control. The check-in desks are operated by airlines and their handling agents, while passport control is looked after by UK Border Force. Any queues here are totally separate to security. You can find out more about who does what at Edinburgh Airport here.

The live security queue times can be found on our Facebook and Twitter pages.

Live
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security hall time